在线播放：
&　　（商业信函用语）引言部分
　　第一段落 边陈述写信目的，边设定整体。
　　●收信
　　我们收到了您日的来信。
　　We have received your letter of April 14, 1998.
　　We have received your letter dated April 14, 1998.
　　我们收到了您的咨询函，非常感谢。
　　We thank you for your inquiry.
　　We have received your letter and thank you for your inquiry.
　　我们非常高兴从您的来信中获悉&&
　　We are pleased to learn from your letter&
　　From your letter we have learned that&
　　我们收到了您日的来函查询，非常感激。
　　We are grateful for your inquiry of May 23,1998.
　　我们已经收到了您日的来信。
　　This is to acknowledge your letter of June 6, 1998.
　　●回信
　　我非常愉快地回复您日的来函查询。
　　We are pleased to respond to your inquiry of August 18, 1998.
　　We are pleased to answer your letter of August 18, 1998.
　　以下是就您日来信的回函。
　　We are writing in response to your letter of October 21, 1998.
　　We are writing with reference to your letter of October 21, 1998.
　　这是对您日来信的复函。
　　This refers to your letter of October 29, 1998.
　　这是对您日来信给予的答复。
　　This is in response to your letter of November 4, 1998.
　　●从来信中得知
　　我们高兴地从您的来信中得知&&
　　We are happy to learn from your letter that&
　　From your letter we have learned that&
　　我们很遗憾地从您的信中得知&&
　　We regret to learn from your letter that&
　　We are really sorry to learn from your letter that&
　　我们为我们的差错向您表示真诚的歉意。
　　We would like to offer our sincere apologies for the mistake. *&从内心发出的歉意&，用sincere apologies表示。
　　得知&&真是太好了。
　　It is nice to know that&
　　It is nice to learn that&
　　It is nice to hear that&
　　为&&我们很遗憾。
　　It is regretted that&
　　It is regrettable that&
　　●联系
　　我们非常愉快地通知您&&
　　We are pleased to inform you that&
　　We are excited to inform you that&
　　We are happy to inform you that&
　　我们想通知您&&
　　We would like to inform you that&
　　我们非常荣幸地通知您&&
　　We take pleasure in informing you of& *用于转达好消息时。
　　We take pleasure in informing you that&
　　我们很遗憾地通知您&&
　　We regret to inform you that& *通知的内容不太好时。
　　我们抱歉地通知您&&
　　We are sorry to inform you that& *比用regret的语气要婉转。
　　请允许我通知您&&
　　Please be advised that& *好、坏消息均可以用。
　　●随信附上
　　随信附上&&
　　We will enclose& *enclose &装入信封&。
　　随信附上&&的复印件
　　We are enclosing a copy of&
　　&&复印件随信一并寄上。
　　There is a copy of& attached to this letter. *attach 有附上&大件的东西和主要东西&的语气。
　　Attached, please find&
　　附上了你要的&&
　　Attached you will find&
　　附寄在内的是一份&&的复印件。
　　Enclosed is a copy of&
　　Enclosed, please find&
　　A copy of&is enclosed.
　　●寄给&&、请（对方）寄出&&
　　我们将寄给你&&
　　We will send you&
　　We are sending you&
　　We will mail you&
　　我们非常高兴地寄给你&&
　　We are pleased to send you&
　　We are happy to send you&
　　我们另外再把合同书寄给您。
　　We are sending you the contract separately.
　　您能将&&寄给我们吗？
　　Would you please send us&？ *虽是口语，但给人有礼貌的感觉。
　　如果你能将&&寄给我的话，我们将非常感谢。
　　We would appreciate it if you would send us& *表示对对方的感谢之情。If you would send us是假设条件句，意思是&我不知您是否能给我寄来，如果能寄来的话&&&，这是对对方相当尊重的说法。
　　●认为对方收到了自己的信件
　　几个月前，我们曾就&&事给您写了一封信。
　　Some months ago we wrote you regarding& *regarding &关于&&&。
　　就&&事我们至今没有得到您的回音。
　　So far, we do not seem to have received word from you& *催促什么事情时。
　　如果在日前还得不到您的回音的话，&&
　　If we do not hear from you by December 1, 1998&*语气有些严厉。
　　有关&&事，我们还未收到您的任何回音。
　　So far, we have not received word from you& *so far &至今为止&。
　　So far, we have not received any word from you&
　　●因回复迟了而表示歉意
　　很抱歉未能尽早给您回信。
　　We apologize for not replying to you earlier.
　　未能及时给您回信，我们深表歉意。
　　We are sorry for not answering your letter sooner.
　　We are sorry for not replying to your letter sooner.
　　We are sorry for not responding to your letter sooner.
　　久未回信，让您久等了。
　　Thank you for your patience. *patience &忍耐，耐心，耐性&。
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商务英语口语实用句型及对话第1部分商业生活：Unit 2 面试
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次&&作者:&&&&&&&&
2 A Job Interview
Words for employers
1.Do you know how to fill out the application forms?
2.Take all your certificates and other relevant documents with you when you are asked for an interview.
3.The Human Res manager interview each job applicant in person and picks out his prospective employees according to their education,
and potential.
4.If the employer believes that you have the qualifications for the job,you will get it.
5.Now we are short handed,so I hope you can start working as soon as .
Wors for employees
1.Miss Zhang works as a part-time editor in a publishing house.
2.I am a green hand.
3.I will try my best to fulfill my responsibilities.
4.I saw a job advertisement outside the restaurant,so I came in to inquire if it is still available.
Fashion Conversation
Conversation 1
A:May I come in?
B:Yes,please.
A:How are you doing,sir?My name is Wu Dan.I've come to your company for an interview as requested.
B:Fine, thank you for coming.Please take a seat.I am Hans Blake,the general manager.
A:Nice to meet you,Mr.Blake.
B:Nice to meet you,too.
Conversation 2
A:Excuse me.May I see Mrs.White?
B:Yes,I am.What can I do for you?
A:Nice to meet you,Mrs.White.I'm come here for an interview by appointment.
B:Oh,I see,are you Mr.Li?
A:Yes,I am.
B:Nice to meet you.On my right,this is my colleague,Annie,and my left,Monica.Please sit down.
conversation 3
A:Nice to meet you here.How come you dropped into this company today?
B:My boss sent me here to take some business documents back to his office.I didn't know you were working here.What a .How long have you been doing this?
A:Two years or so.
B:That is great.Do you have to work the night shift?
A:No,in most cases I don't have to unless there is something urgent to deal with.I work five days a week.
B:Do you enjoy work here?
A:It is hard to say.But I've to start by working as a trainee before I really become an d ing ant.Sometimes,I am really under great pressure when it gets busy.
B:Take it easy.I'm sure you will gain enough
while working as a ing ant.I hope you haven't been given much trouble in the job.
A:Luckily not.The cilent I meet are generally very friendly and have a good boss.
B:Glad to hear that.
Conversation 4
A:Excuse me.May I see the manager of your store?
B:I am the manager.Can I help you?
A:Oh,great,I saw a job ad outside your store.I am interested in the job advertised.I am coming to see if there is any opportunity available for me.
B:All right.Take a seat,please.Would you like to be a shop ant or a cashier?
A:I can do the work of ashop ant and I worked part time in a small department store during my summer vocation last year.
B:So now do you want a full-time job or part-time job?
A:At ,both are OK for me.What do you need most,then?
B:Now we really need some part-time workers.You see,our full-time staff knocks off at 5:00 pm,but now we hope to
the hours to 8:00pm.We need some part-time shop ants to work 3 hours a day from 5:00pm to 8:00pm.But I am not sure if you are qualified for the job.Since most of our customers are for engners,competence of good comunication in English is necessary here.
A:I think I can.I have been learning English for almost 5 years and especially I am fluent at speaking English.Also,I have made some ers friends during the
of learning English.
B:That is fine.I think you have the qualifications needed for the job,so I will let you have the job.Does the work schedule suit you?
A:It quite suits me.I am free in the evening these days,I will have no difficulty starting at 5:00pm.
B:Good.There is only thing to be settled.Ten RMB an hour is the maximum we can pay you.Is the rate of pay acceptable to you?
A:It seems reasonable.By the way,I can get my earning rasied with a excellent performance,can't I?
B:Sure.You will get more if you can invite more customers with your good service.
A:I see.I will try my best to do the job well.
B:That is good of you to say so.When can you start working?
A:How about next monday?
B:Ok.Let's make is next Monday. I n the end,you need to fill out the application form.
A:Thank you for your kindness,ma'am.See you next Monday.
Conversation 5
A:May I see the manager of your company?
B:I am.What can I do for you?
A:Form your company's advertisement in the TWENTY-FIRST CENTURY,I learn that you are a
trade company of good service.I am interested in it.Here is my resume,ma'am.
B:Very good,you majored in International Trade?
A:Yes,I will graduate from the People's University of China this July majoring in International Trade.Besides,at school,I am a top student.Mireover,both my spoken and written English are pretty good.
B:Well,for this position,we prefer d employees,Those who have just graduated from university,they are supposed to start by working as an intern for at least half a year.
A:I think I 'm qualified for the job if I can be given the chance.While at school,I once worked as part-time translator in a company and salesperson with a textile company for two years.And I don't mind being paidI just want to enrich my
and competence.
B:Good.That is the kind of man we are looking for.By the way,do you like traveling?Our sales reatives need to travel a lot.
A:Yes,I do.I like traveling very much.
B:Are you willing to work for extra hours?
A:Of course,I'll try my best.When can I start working?
B:What about next Monday?
A:Great.Let's start next week.Thank you,ma'am.
B:Well,see you next monday.
Conversation 6
A:After graduation,I have been working at the Personnel Department of DDD company.
B:As a telecommuncation apparatus company DDD company is very diffierent from our trade company.
A:I am good with people and have excellent communication skills.
B:Do you think it is a rewarding job?
A:Very much so.
Conversation 7
A:Did you working in a similar position before?
B:Yes.I have been with ABC Insurance Company for four years,and before that,I worked with the Pacific surveyor company as claim officer.
A:Could you tell me the usual procedures to handle such a case?
B:Yes,on the shipper's side,when the cargos arrives,all relevant documents will be forwarded to the consignee.Among other things,this party has to check carefully the content of the packing list and weight list.When cargos are found to be damaged of short landed,this party has to call for a joint survey by reatives of the shipping company and the insurance agent.Based on the survey peport,they will lodge a clam for compensation.
A:If you act as our reative what would you do to safeguard our interest?
B:I think,first of all,I would ask the consignee to produce survey report on loading,if they can't produce that I would suggest them to refer the case to their shipper. Meanwhile,bad weather vcould be agood excuse to refuse the .
A:Are you able to operate the telex?
B:Yes,I used to dis telex to shippers and the consignee to inform them of changes of our schedule and other in.
A:Now can you tell me if you have a good command of both written and spoken English?
B:When I was college,I passed Band Six of College English Test.All the
business men I've dealt with say my English is quite good.
A:If you are selected for thie position,you must prepare to travel overseas ly.
B:No problem,I love it.Thank you for granting me the interview.
Conversation 8
A:Crest Trade House.Can I help you?
B:Please get me through to Personnel Department.
C:Personnel Department,Mr.Zhang speaking,what can I do for you?
B:I'm asking about your advertisement for a cashier in today's newspaper.Is it still vacant?
C:Oh,I see.May I have your name,please?
B:Tis is Zhao Zhiwei speaking.
C:Would you like to come here for an interview?I'll make an appointment for an interview for you.
B:I certainly would.
C:Can you come tomorrow morning?
B:That'll be fine.
C:We'll look forward to seeing you then.
B:See you then.
Conversation 9
A:What typer of peopke do you work with most effectively?
B:I tend to work well with people who are confodent abnd straightforward.It's more difficult for me to be around timid people,because I move quickly and I am decisive.
A:What things impress you in your colleagues?
B:I admire and work best with people who are of good
and integrity.I also think confidence and enthusiasm is positive in any business .
A:What are some of the things your supervisor didi that you disliked?
B:The only thing I really don't like is to get feedback in front of others.I want to hear good and bad feedback in private,so that I have time to think and react to the issue without other distractions.I believe that's the fair way to improve learning or to change future .
A:How do you orgnize and plan for major projects?
B:I love to brainstorm a best,worst,and most likely scenario.Then,I set a timetable that's realistic.What I usually find is that some combination of my schedule easliy as these things un because I've already visualized what could happen and how I'd react.
A:Describe an exoerience when you had to work under great pressure.
B:I had to complete an end of quarter report once while I was on the road for two consecutive weeks.The amount of telephoning back and forth was incredible,because I could't bring my office files with me.Luckily I had a great secretary and a logical filling system,so we located everything we needed.
A:How do you manage your time in a typical day?
B:I've always given priority to work with estabished cilents,because they offer a better risk/return value.The last thing I do is general correspondence,especially internal coorespondence,which I take care of at the end of the day or week.
A:Describe a time when you acted on someone's suggestion.
B:I changed my open office hours because several of my employees found it difficult to visit me except in the early mornings.
Conversation 10
A:How are you,Mr Wilson?I am Tina.
B:Glad to meet you,Mrs.Tina.
A:Please have a seat.I know our employment of focer has already given you the in about your employee contract,but I'd like to go over the main details again before signing.First,you'll be getting a momthly salary.First,you'll be getting a monthly salary,with one month paid vacation after one year of service.
B:That's what I undestand.
A:You'll be covered by our medical plan while on duty.Since you'll be middle-management,you're expected to be available up to 1.5 hours past normal working hours.Any approved time over that will be paid at time and a half,which you can take as salary or time off.
B:Exactly my ing.
A:A reasonable number of sick days will be covered by the company.Any ed illness will be convered by insurance.Have you read the other s of the contract?
B:Yes,I have.
A:Do you have any other questions?
B:Just one.I noticed an item about flex-time.Is that a possibility for me?
A:Yes,it is,but you'll have to discuss the details with your manager.
B:That's acceptable.
A:Good.Now,if you'll just sign here,you can start work in 3 days.
Rattling Off
Creditors have better memories than debtors.
Benjamin Franklin
Man errs as long as he strives.
If you get into difficulties,it is not the fyou should not be the
onto others,and to learn to learn from it.
Bill Gates
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商务英语翻译_第二章_涉外商务信函的翻译答题.ppt97页
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第二章涉外商务信函的翻译 第一节 商务信函简介
商务信函的12种要素
信头（letterhead）
inside address
attention line
salutation 事由栏
body of letter
complimentary close
缩写名、附件及分送标志部分 （IEC: initials, enclosures and
carbon copies block）
postscript
商务信函实例1 Kee & Co., Ltd
34 Regent Street
London, UK Inside Address
收信人地址
Dear Sirs，Salutation称呼 We have obtained your name and address from Dee &Co. Ltd, and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, we are interested in
extending our range and would appreciate your catalogues and quotations. If your prices are competitive we would expect to place volume orders on you. We look forward to your early reply. Yours faithfully,
Complimentary Close客套结束语 Tony Smith
Signature Block签名栏 Enc: invoice for consulting services
Enclosure Notation 商务信函实例2
1117 The High Road
Austin TX 78703 6 June 2006 MR. David Patricks
……Road, Yiwu
Zhejiang Province. China
Dear buyer:
　It is good to hear from you again. You inquired about my bamboo baskets on September 15,1998.I sent you a company catalog at that time. I can send you a second catalog if you need You are not the only importer in Brazil that has asked us about bamboo baskets. I have also received inquires from ABC company, Universal Co Ltd in Brazil, but they always inquired another kind of baskets. I will introduce this kind of basket for you if you need. Would you like me to help you by making a special sample for you Brazil market We are a professional bamboo products manufacture with 14 years experiences in China, offering over 1,500 various kinds of bamboo prod
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日常英语口语8000句：商业信函用语
商业信函用语
　　(35) 引言部分
　　●收信
　　We have received your letter of April 14, 1998.
　　我们收到了你日的来信.
　　We have received your letter dated April 14, 1998.
　　We thank you for your inquiry. 我们收到了您的咨询函非常感谢.
　　We have received your letter and thank you for your inquiry.
　　We are pleased to learn from your letter...
　　我们非常高兴从您的来信中获息.
　　From your letter we have learned that...
　　We are grateful for your inquiry of May 23,1998. 我们收到了您日的来函查询非常感激.
　　This is to acknowledge your letter of June 6, 1998.我们已经收到了您日的来信.
　　●回信
　　We are pleased to respond to your inquiry of August 18, 1998.
　　我非常愉快的回复您日的来函查询.
　　We are pleased to answer your letter of August 18, 1998.
　　We are writing in response to your letter of October 21, 1998.
　　We are writing with reference to your letter of October 21, 1998.
　　以下是就您日来信的回函.
　　This refers to your letter of October 29, 1998.
　　这是对您来信的复函.
　　This is in response to your letter of November 4, 1998.
　　这是对您来信给予的答复.
　　●从来信中得知
　　We are happy to learn from your letter that...我们高兴的从您的来信中得知.
　　From your letter we have learned that...
　　We regret to learn from your letter that...
　　我们很遗憾的从您的来信中得知.
　　We are really sorry to learn from your letter that...
　　We would like to offer our sincere apologies for the mistake. 真诚的歉意(我们为我们的差错向您表示真诚的歉意.)
　　It is nice to know that...得知真是太好了.
　　It is nice to learn that...
　　It is nice to hear that...
　　It is regretted that... 很遗憾&
　　It is regrettable that...
　　●联系
　　We are pleased to inform you that...
　　我们非常愉快的通知您.
　　We are excited to inform you that...
　　We are happy to inform you that...
　　We would like to inform you that...
　　我们想通知您...
　　We take pleasure in informing you of...
　　我们非常荣幸的通知您.....
　　We take pleasure in informing u that...
　　We regret to inform you that...
　　我们非常遗憾的通知您.....
　　We are sorry to inform you that...
　　我们抱歉的通知您.....
　　Please be advised that...
　　请允许我通知您..
　　●随信附上
　　We will enclose... 随信附上
　　We are enclosing a copy of...
　　随信附上的复印件...
　　There is a copy of... attached to this letter.复印件随信一并寄上...
　　Attached, please find...
　　Attached you will find...
　　附上了您要的.....
　　Enclosed is a copy of...
　　Enclosed, please find...
　　A copy of...is enclosed.
　　附寄在内的是一份....复印件.
　　●寄给&&、请对方寄出&&
　　We will send you...
　　我将寄给你....
　　We are sending you...
　　We will mail you...
　　We are pleased to send you...
　　我们非常高兴的寄给你.....
　　We are happy to send you...
　　We are sending you the contract separately.
　　我们另外的再把合同书寄给您.
　　Would you please send us...?
　　您能将......寄给我们吗?
　　We would appreciate it if you would send us... 如果您能将.....寄给我们的话.我们将非常感谢!
　　●认为对方收到了自己的信件
　　Some months ago we wrote you regarding ...
　　(几个月前我们曾就是给您写过一封信...) *regarding关于&
　　So far, we do not seem to have received (any) word from you... *so far至今为止
　　(就是我们至今没有得到您的回音)
　　If we do not hear from you by December 1, 1998...
　　(如果在前还得不到您的回应的话.)
　　So far, we have not received (any)
　　word from you...
　　至今.我们还未收到您的任何回音.
　　●因回复迟了而表示歉意
　　We apologize for not replying to u earlier. 很抱歉，未能尽早儿给您回信.
　　We are sorry for not answering your letter sooner.
　　未能给您及时回信我们深表歉意.
　　We are sorry for not replying to your letter sooner.
　　We are sorry for not responding to your letter sooner.
　　Thank you for your patience. 让您久等了.
　　(36)商业信函用语正文部分
　　●叙述事情
　　We are told that... 我们被告知...
　　We understand from Mr. Aoki that...
　　我们从青木先生那了解到....
　　We observed that... 我们察觉到&
　　We found out that...
　　We discovered that...
　　We would like to call your attention to... 我们希望提醒贵方主意....
　　May we take this occasion to remind you that...
　　我们想利用这次的机会就是提醒您...
　　May we take this opportunity to remind you that...
　　●转达希望
　　We hope that you will...
　　我们希望您能....
　　We hope to receive...
　　我们希望收到.....
　　We are interested in... *适用于索取资料时我们对.....很感兴趣...
　　We would be interested to learn...
　　我们渴望知道....
　　We would appreciate it if you will let us know...如果您能告诉我们我们将不胜感激.....
　　We would appreciate it if you would let us know...
　　We shall appreciate it if you would let us know...
　　May we ask you to send us...?
　　我们能麻烦您将....寄给我们吗?
　　●致谢
　　We thank you for your offer.
　　非常感谢您为我们提供的一切.
　　I appreciate very much that you...
　　您我不胜感激...
　　We appreciate your cooperation and..
　　对贵方的大力合作我们不胜感激.....
　　We thank u for your cooperation and...
　　●感到遗憾
　　It is regretful to learn of...
　　得知.......我们感到很遗憾
　　We are sorry to inform you that...
　　我们抱歉的通知您.....
　　We are very sorry that...
　　为......我们深表遗憾.
　　We regret to inform you that...
　　我们遗憾的通知您.....
　　It is regretted that...
　　●表示歉意
　　We apologize for...
　　就......我们表示歉意.
　　We deeply apologize for...
　　We sincerely apologize for...
　　We are very sorry for...
　　我们对......感到非常抱歉.
　　●抱怨
　　We are sorry to inform you that...
　　我们不得不遗憾的通知您...
　　We very much regret to have to remind you of...
　　我们不得不很遗憾的提醒您....
　　We invite your attention to...
　　我们请求您对......给予主意.
　　We would like to call your attention to...我们想提向您主意......
　　May we remind you that...?
　　May we take this occasion to remind you that...?
　　We wish to point out that...
　　我们想指出.....
　　●祝贺
　　We are delighted to learn that...
　　我们非常高兴的获悉...
　　Congratulations on your...
　　衷心的祝贺你.....
　　We would like to offer our congratulations on your...
　　●吊唁
　　We have just learned with profound sorrow of the passing away of... *去世 *profound 深刻的
　　We wish to express our deep regret over the passing of...
　　对....不幸逝世我们深感痛惜.
　　Pls accept my sincerest condolences.哀悼
　　(请接受我们诚挚的哀悼)
　　●同意
　　We agree with you on...
　　我们同意你们关于...的意见.
　　We agree with you on the following issues...
　　We are in full agreement with the points raised in your letter. *raise提出(异议)
　　(我们非常同意您信上提出的所有问题)
　　We are in complete agreement with the points outlined in your letter.
　　We are very pleased to have the opportunity to...
　　我们非常高兴能有机会.....
　　We are very pleased to be in a position to..
　　We will be delighted to...
　　我们非常高兴地.....
　　●陈述自己的见解
　　We think that...我们认为....
　　We believe that...
　　We understand that...
　　We feel strongly that our products are the best. 我们强烈的感到.......
　　It is our understanding that...
　　We understand that...
　　我们所理解的是.....
　　We do not anticipate any objections to your proposal.
　　我们对.....完全没有任何异议 .
　　We can see no reason why...
　　我们找不到任何理由.....
　　●反驳对方
　　It is not quite clear to us what you had in mind.我们不清楚您们到底是怎么想的.
　　It is not clear to us what you meant.
　　It is not clear to us what you intended.
　　The one point that concerned us a little was... *concern &担心，在意&
　　(是我们担心的一点是....)
　　The one point that troubled us was...
　　We have become concerned with regards to .....
　　我们对.......感到关心和挂念.
　　●中立的答复
　　We are now in the process of...
　　我们正在...&.过程中.
　　We are in the process of reviewing your suggestion.
　　We value ... highly. 我们....非常重视
　　We value your suggestion highly.
　　We thank you for raising the issue.
　　我们非常感谢您提出的这件事.
　　Your suggestions are being followed up by... 由&&进行(讨论)
　　(您的建议将由......的讨论.)
　　Your suggestions are being followed up by our committee.
　　Your suggestions are being reviewed by...
　　●否定的回答
　　We hope you will understand our reason for this action.
　　我们希望您能理解我们这次行动的理由.
　　It would be difficult for us to accept .
　　我们很难接受......
　　We regret that we are unable to .....
　　非常遗憾我们不能.....
　　We have no alternative but to...
　　(除.......之外我们没有选择的余地.)
　　Consequently we are in the position to... 最终我们采取的立场是&*后否定内容
　　●我方的行为和说明
　　We are pleased to recommend...to you.我非常高兴的向你推荐...
　　We work closely together with...
　　我们与&有非常亲密的关系
　　We are also told that... 我们已经得知&
　　The amendment provides that you can no longer ship after the 10th of each month. *修改后规定&
　　The following conditions show that...*用于否定
　　The following conditions show that
　　以下的条件表明.... each shipment must arrive before noon. .*用于否定内容
　　The effect of this change will be to delay... 这种变更意味着将会&
　　●表明谢意和希望
　　We appreciate your business and... 我们非常感谢本次交易和....
　　We appreciate your patronage and...
　　..., and wish to thank you for your kindness. 对贵方的友好表示感谢
　　We would appreciate receiving your comments.
　　我们非常感谢您提供的意见.
　　We would appreciate it if you could send us your comments.
　　We shall be interested in receiving your comments.
　　We shall be interested in hearing your comments.
　　我们非常欢迎您提出宝贵的意见.
　　●显示热情和诚意
　　We are confident that... *确信的
　　We are enthusiastic over the possibilities of...
　　We welcome this development very much.
　　我们非常欢迎此事有所发展.
　　We will continue to do all we can to ....我们将继续做我们所做的一切....
　　relationship between our companies.
　　We will do our utmost to develop new markets.
　　We shall do whatever we can to extend our service.
　　We will always endeavor to offer you our most favorable rates. *endeavor努力、尽力 * favorable rates最优价格
　　我们将最努力的提供给您最优惠的价格.
　　You may rest assured that .....
　　就......一事您尽管放心.
　　shipment will arrive on time. 放心
　　You may be certain that...
　　●通知、希望得到通知
　　We wish to keep you fully informed on this matter. 我们希望就此事常保持联系.
　　We wish to keep you fully posted on this matter.
　　Kindly inform us when this is put into effect. *实施，实行
　　(在本项目实行之际提醒我们一声)
　　Kindly notify us when this is put into effect.
　　Please let us know when this is put into effect.
　　●对否定性回答的补充
　　We feel certain you will understand our position in this matter.
　　我们希望您能理解我们的立场.
　　Nevertheless, we will do everything
　　we can to... *nevertheless 然而，尽管如此.我们将做我们所能做的一切!
　　There is no objection, as far as we are concerned, in raising the prices.
　　These have been placed into our files for future reference.为作为经后的参考.我们已将此事存进了我们的文档.
　　(37)商业信函用语结束部分
　　●请求回函
　　We would appreciate an early reply.
　　如能尽早回复我们将不胜感激.
　　We look forward to your favorable reply.我们期待着您满意地回答.
　　We look forward to hearing from you soon.
　　我们盼望这不就能听到您的回音.
　　Your prompt attention to this matter will be appreciated. *prompt迅速的
　　如果就此事您能尽早回信的话.我们将终身感谢.
　　Please write us at the above address.
　　回信请寄到上述地址.
　　●请多关照
　　We hope that you will...
　　我们希望您能.....
　　Your kind cooperation in this respect is greatly appreciated.
　　在此方面我们能得到您的合作.将非常感谢!
　　Your kind cooperation on this issue is greatly appreciated.
　　We hope we can count on your continued cooperation and support.
　　、我们希望能得到您们的合作和支持.* count on指望
　　We look forward to your...
　　我们期待着您的.....
　　We trust our request will... *trust 包含了hope和believe两个词的意义
　　我们确信我们的请求将....
　　●表明热情、诚意;要求合作
　　We are looking forward to the time when... 我们期待着当.........那一刻.
　　Please do not hesitate to contact us.
　　请您不必客气尽管与我们联系.
　　Please do not hesitate to call us.
　　We are always anxious to assist you in... *渴望，想&
　　(我们渴望在......方面给予援助.)
　　We are always willing to assist you in...
　　Should you have any questions, please do not hesitate to contact us.如果您有什么问题的话请不必客气尽管与我们联系.
　　If you have any questions, please feel free to contact us.
　　●表示谢意
　　Thank you for calling this matter to our attention. *call sb's attention提醒..注意(谢谢您提醒我们注意此事00)
　　Thank you very much for your cooperation.
　　非常感谢您给予我们的合作.
　　Thank you for the opportunity to be of service. 谢谢您提供给我们这样服务的机会.
　　We appreciate this opportunity to...
　　我们感谢能有这样的机会去.......
　　Thank you for this opportunity to...
　　It is always a pleasure doing business with you.
　　很高兴能和您保持着贸易关系.
　　It is always a pleasure serving you.
　　It is always a pleasure to serve you.
　　●表示歉意
　　Please accept our sincere apologies.
　　请接受我们诚挚的歉意.
　　I want to extend my personal
　　apologies for...
　　我以为哦个人的身份为....向您道歉.
　　●应酬话
　　We wish you a bright and successful New Year.
　　我们预祝您在新的一年里将更加辉煌与成功.
　　We trust that an increase in sales will continue in the future.
　　我们确信今后将不断的增加.
　　(38)商业信函用语结语
　　●敬上
　　Yours very truly, 谨致问候 *用于商业。
　　Sincerely yours, *用于商务信函或朋友
　　Cordially, *用于商务信函或朋友
　　My best regards, *给朋友写信时
　　With best regards,
　　The very best to you,
　　Best wishes
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