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HZ汽修公司?效管理体系设计.pdf 55页
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HZ汽修公司?效管理体系设计
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--------------------------Page1------------------------------AbstractWiththeeconomicdevelopment,inter-firmcompetitionhadalreadychangedfromthesingleproductcompetitiontothehigh-level’stalentcompetition,theonlywaytomaketheenterprisesustainedistounderstandhowtorecognize,train,utilizeandpromotethetalentproperly,whichrequiresthecompaniestohaveascientificperformancemanagementsystem,especiallyforsmallandmediumenterprises,itiscriticalfortheenterprisesdevelopmenttoestablishascientificsystemofperformancemanagement,basedontheactualsituation,inordertoenhancetheircompetitiveness.ThisarticletakestheHZCompanyastheexample,theperformancemanagementissueintheHZCompanyisresearchedbasedontheliteraturereviewoftheforeignresearches,applyingacombinationmethodofthekeyperformanceindicatorsandtheBalancedScoreCard.ThisthesisfirstlyanalyzethepresenthumanresourcemanagementconditionofHZCompanyandfindouttheproblemsexistedHZCompanyperformancemanagementsystem.Secondly,theprincipalpart,assessmentcycleandevaluationmethodoftheperformancemanagementisassuredaccordingtotheactualsituationofHZCompanyperformancemanagement.Then,accordingtotheHZ'sstrategicobjectives,thekeyperformanceindicatorsaresetfromthefinancialperspective,internalcorporateperspective,customerperspectiveandtheperspectiveofgrowthandlearning.Andtheperformancemanagementprocessisdesignedfromtheaspectsoftheperformanceplan,theperformancemonitoring,theperformanceevaluation,theperformanceappraisal&feedbackandtheapplicationtheresults.Finally,theapplicationofthisnewperformancemanagementsystemintheHZCompanyisevaluated.AccordingtotheresearchontheperformancemanagementsystemoftheHZCompany,thisthesisconstructsanintegratedperformancemanagementsystemthatwillbetterguidetheHZCompany'sperformancemanagementandensuretherealizationofthecorporatestrategicgoals,meanwhile,italsohasasignificanceforChineseautorepairbusiness.KeyWords:AutomobileRepairingPKeyPerformanceIndicatorBalancedScoreCardII--------------------------Page2---------------------
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